Terms & Conditions -

1. Introduction

Welcome to MARVENA. This website, https://marvenabag.com/ (LinkK), is operated by Guangzhou Marvena Luggage & Bags Co., Ltd. (“MARVENA”, “we”, “us”, or “our”), located in Guangzhou, Guangdong, China.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

2. Website Use

You may use our website to learn about MARVENA products and services, request quotations, contact us, and discuss wholesale, OEM, ODM, and customized products.

You must not use the website for unlawful, fraudulent, abusive, or unauthorized purposes. You must not attempt to damage, hack, copy, scrape, or interfere with the website or its systems.

3. Products and Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and other information are accurate.

However, actual products may vary slightly due to lighting, screen settings, materials, manufacturing processes, or customization.

Product availability, specifications, prices, and other information may change without notice.

4. Orders and Quotations

Submitting an inquiry or quotation request does not automatically create a binding sales contract.

For wholesale, OEM, ODM, and customized orders, product specifications, quantity, price, payment terms, production time, shipping arrangements, and other conditions will be confirmed separately.

Where a written quotation, purchase order, sales contract, or proforma invoice exists, the agreed commercial terms will apply to the relevant transaction.

5. Payment, Shipping and Returns

Payment, shipping, delivery, customs duties, taxes, and other charges will be agreed between MARVENA and the customer.

Customers are responsible for providing accurate shipping information and complying with applicable import requirements.

For customized, OEM, ODM, or private-label products, return and refund conditions may differ from standard products.

If you receive a product with a suspected defect or other issue, please contact us promptly with relevant order information and supporting evidence.

6. User Content

Our website may allow you to submit messages, images, designs, logos, files, or other information through contact forms or chat functions.

You are responsible for ensuring that you have the legal right to submit such content and that it does not infringe the rights of others.

You retain ownership of your submitted content. By submitting information to MARVENA, you allow us to use it as reasonably necessary to respond to your inquiry, provide quotations, develop products, process orders, and provide related services.

7. Intellectual Property

All MARVENA website content, including the MARVENA name and logo, text, photographs, product images, graphics, videos, product descriptions, website design, catalogs, and marketing materials, is owned by MARVENA or used with appropriate authorization.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content, images, logo, trademarks, or other materials without prior written permission.

8. Promotions and Third-Party Links

MARVENA may occasionally conduct promotions, discounts, contests, or giveaways. Additional rules may apply to specific promotional activities.

Our website may also contain links to third-party websites or services. MARVENA is not responsible for the content, security, or privacy practices of third-party websites.

9. Disclaimer and Liability

We make reasonable efforts to keep our website accurate and available. However, we do not guarantee that the website will always be error-free, secure, uninterrupted, or completely up to date.

To the maximum extent permitted by applicable law, MARVENA is not responsible for indirect or consequential losses arising from your use of the website.

Nothing in these Terms excludes liability that cannot legally be excluded.

10. Governing Law and Contact

These Terms & Conditions are generally governed by the laws of the People’s Republic of China, except where mandatory laws applicable to you provide otherwise.

For questions regarding these Terms, please contact us:

Guangzhou Marvena Luggage & Bags Co., Ltd.
Brand: MARVENA
Address: Yongping Subdistrict, Baiyun District, Guangzhou, Guangdong, China
Telephone: +86 134 141 39354
Email: Claralalazyr9@gmail.com
Contact Us: https://marvenabag.com/contact-us/ (LinkK)
Website: https://marvenabag.com/ (LinkK)